The Sprint Release going out on 10.12.23 will affect all advisors for all states with new drop/discharge reason codes. For Growth States, the letter of admission has been added to include the list of approved tests for that intern, and for TX the process for test approvals has been improved to automatically add the test prep if required and add the test as "Eligible" until the test prep practice test is passed.
Contents
Dropped & Discharged Reason Codes
Growth States Admission Letter Update
TX Test Approval Process Changes
Dropped & Discharge Reason Codes (All states)
To allow us to provide greater visibility and messaging to interns who are dropped or discharged from our program, reason codes have been added.
The available options will display as follows:
Dropped Status
The Dropped status is available for interns enrolled (paid) in the program or in hire status. It is used when an intern elects to leave the Teachers of Tomorrow program.
When the Drop button is clicked, a pop-up window will appear.
|
Reason Code |
Definition |
Intern Portal Message (Displayed to the Intern when attempting to access the Intern Portal) |
|
Withdrew |
Intern informed ToT that they no longer want to continue pursuing a teaching certificate.
If the intern is in Hired status, they must complete resignations questions and are responsible for program fees per the terms of their Enrollment Agreement. |
Per your request, you have been dropped from the program and no longer have access to the portal. Please contact us at [State Phone Number] for additional information. |
|
Inactive |
The intern has not been active within the past 5 years in the program and due to inactivity, they must provide updated information. Refer to the Inactive Interns removed from ECOS status.
This status is only used by Compliance. |
Due to inactivity, your account has been placed on hold and will require updated information from you before it can be reactivated. Please contact us at [State Phone Number] for additional information. |
|
Transferred to another program |
Intern has informed us that they are transferring to another program and a transfer form has been completed.
If intern is in Hired status, they must complete resignations questions and are responsible for program fees per the terms of their Enrollment Agreement. |
Per your request, you have been dropped from the program and no longer have access to the portal. Please contact us at [State Phone Number] for additional information.
|
|
Claimed by another program |
The intern has enrolled but it has been determined that they are still claimed by another program in ECOS.
Until the other program has released them, they cannot be granted access. The intern will need to work with the Enrollment team to ensure all required activities are completed. |
Your account is on hold as we show that you are still claimed/enrolled by another program. Please contact us at [State Phone Number] for additional information. |
Discharge Status
The Discharge status is used when an intern is enrolled (paid) or hired. This status is used when Teachers of Tomorrow decides to discharge the intern. This option should only be used by the Certification Support Team.
Reason Codes
Violation of Code of Conduct
Job abandonment
Termination
Exceeded allocated certificates
Message on Intern Portal
When the intern attempts to access the Intern Portal after being Discharged, they will see the following message.
Discharged (all reason codes): You have been discharged from the program. Please contact us at [State Phone Number] for additional information.
Growth - Letter of Admission Update for Growth States
For the growth states, the Letter of Admission has been updated to include the list of approved tests.
If there are no test approvals, the section referencing test approvals will not display.
Texas – Updates to Test Approvals
When an intern submits a request to add a new certificate area, the process has been improved to automatically add the test prep if required and add the test as eligible until the test prep practice test is passed.
If test prep required:
The intern will add the desired test in the Intern Portal.
Test prep will automatically be added based on the selection and a message will be displayed.
The content area will now display as “Eligible” in Price and the Intern Portal.
Upon completion and passing the required test prep, the test will automatically be “Approved” and added to the Approved Test Request section.
If test prep is NOT required:
The content area test will automatically be added to the Approved Test Request section
If intern had 3 tests (eligible and/or approved):
If an intern has 3 tests in the eligible and/or approved status, they will not be able to add more test approvals.
A message will display and will not allow the intern to add another test:
You already have 3 Test Areas that you are approved or eligible for as listed above. Please remove a test if you would like to pursue a new one.
The intern now has the option to remove any pending or approved tests.