SK12 Five 9 and Call Info

SK12 - Call Structure
Step 1:  Introduction: "Thank you for calling Simple K12, my name is XXXXXXXX, how can I help you?"  Step 2:  Verify Email address a...
Fri, Mar 24, 2023 2:36 PM
Determining Campaign from Incoming Calls
Advisors will be handling emails and calls from both SK12 and TLL simultaneously.   The campaign the customer is calling about will be located in the ...
Fri, Mar 24, 2023 2:44 PM