Payment information:

Regarding payment, we cannot transfer existing payment details from the old platform, The Teaching Learning Community, to the new one. To maintain access to SimpleK12, subscribers need to provide credit card information at their renewal date. Communication for credit card capture will begin 30 days before the renewal expiration date.

  • For those with a 2023 renewal date, the new expiration date will be January 1, with credit card capture communication starting on December 1. 
  • Subscribers with a 2024 renewal date will receive credit card capture expiration emails 30 days before their renewal expiration.

 

Please view the credit card capture emails schedule below: Emails will be sent 30 days, 14 days, 5 days, 3 days, 4 days, and 1 day before the renewal expiration.


Email 1: 30 days before expiration date 


Email 2: 14 Days before expiration date 

Email 3: 5 days before expiration date 

Email 4: 3 Days before expiration date 

One day after renewal expiration, we offer two renewal incentives:

  • Subscribers who have logged in within 6 months receive a 1-month free trial with credit card information required.
  • Subscribers who haven't logged in for 6 months or more are eligible for a 90-day free trial with credit card information required.

Credit Card information is required to renew