When interns are having trouble with a course in canvas their are two email addresses that they may reach out to for help.  


1.) Canvas Support - canvassupport@texasteachers.org (TX) 

     Canvas Support - canvassupport@teachersoftomorrow.org (Growth States) 

  • This is used for technical support issues
  • For Example: 
    • Course video not playing 
    • Course not completing 
    • Course not advancing to the next module 
    • Any error message 
    • Lock down browser issues 

2.) Curriculum Support - curriculumsupport@texasteachers.org (TX) 

     Curriculum Support - curriculumsupport@teachersoftomorrow.org (Growth States)  

  • This is used for questions or concerns regarding content 
    • For Example: 
      • Intern believes an answer is wrong based on information provided in the module 
      • questions regarding the content of the course or project


The above emails are provided to interns in every module under "Getting Started" and then the "Help" tab. 



Advisors may also reach out to either canvas support or curriculum support on behalf of the intern.  Be sure to email the appropriate email based on the intern's questions or course concerns.