When an intern calls in to advise they have changed their name, they must first update it in TEA before the advisor can change it in Prince.  Upon changing their name in TEA, they will need to notify us, so that we can update our records.  


Procedure: 

  1. Advise the intern that before we can change their name in our system, they will need to first update their name in TEA.  Let them know you will send them an email with instructions on how to.  
  2. Send the email template in five9 titled "TX-TEA Name Change" 
  3. Intern should notify us of their name change in TEA
  4. Once the intern has updated their name in TEA the advisor may then update the name in Prince as it reflects in TEA.   



TEA Name Change Information: 

Name Change link:

https://txeduagency.zendesk.com/hc/en-us/requests/new?ticket_form_id=354508

 

Intern's request must include:

  • Current state driver’s license or state ID (must be uploaded)
  • Out-of-Country educators who do not hold a state-issued driver’s license may submit a copy of a current passport.
  • Last four digits of social security number and/or TEA ID number, if known.
  • Previous name
  • A current email address and valid daytime phone number

 

Current processing time is 10 business days with TEA, once all required documents are received.