Interns may call or email in advising they have completed a course in canvas but it is not showing as complete or they don't have credit for it.  


In order to identify the course completion date in canvas, the advisor should follow the steps provided below.   


Step 1: Look up the intern in Canvas by copying the intern's ID from Prince and pluging it in to Canvas to locate their account.  

  • First click on the "Admin" icon in the top left corner upon logging in to Canvas

         

  • Next, select "Teachers of Tomorrow." 

         

  • Paste in the intern's ID under "People" 

         


Step 2: Locate the course in question under the "Enrollments" section of the intern's profile by clicking Control F and entering the course number in the box provided.  This will locate the course under the enrollments section for you to click directly on. 


Step 3: If the course has concluded correctly there will be a "Completed" date listed in the center under "Memberships." 

  • If there is a completion date, the advisor may update the advisor portal in Prince with the completed date listed.  
  • Click on the Training tab, then scroll down to locate the course and click on "Set Date." 

         

  • Enter the completion date and press, "Okay." 

         


If there is NOT a completion date listed for the course in Canvas, follow the steps in the article Determing if Course has been Completed.