Sprint Release Changes 06.07.23 @7pm

The updates affecting advisors include optimizing the advisor portal loading times for intern details, fixing bugs related to the TLL link via TX intern portal, offered admission loading correctly in the intern portal, and the link to the long-term sub form have been fixed. In addition, for TX advisors, additional updates for the new SOE reflect differently in the advisor portal than the old SOE.  

Contents

Loading times for advisor portal

Bug Fixes

New SOE in Advisor portal once processed

 

All States - Loading Times For Advisor Portal 

IT has done some significant work on the back end to improve loading times in the advisor portal.   Currently the screen pop feature in Prince for inbound calls takes 10-11 seconds to load the interns’ details in the advisor portal.  Now, with the updates it will only take 4-5 seconds to load! Additionally, the loading time for the contract tool currently takes 8-9 seconds for it to load in a new tab, but with the update it should take about 2 seconds.  

This was a huge undertaking, and a lot of “re-wiring” was required on the back end.  Should advisors see anything in the advisor portal that is now broken due to this they should alert myself, Sarah H, or their direct manager so we can escalate to Mukesh.  

 

Bug Fixes

  • The TLL link in the TX intern portal under “Premium Test Prep” is now working again.   Previously it would just be a spinning circle trying to load.  Interns can now access their free trial again or their TLL account directly from their portal.  

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  • The TX long-term substitute form now populates correctly when downloaded. Previously this was broken and interns were unable to download from their portal.  

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  • The offer of admission reflects correctly for newly offered admission candidates in their intern portal so they can accept and get started.  This was not loading for some interns but has been fixed.  

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TX - New SOE in Advisor Portal 

On our 05.10.23 Sprint release you were advised of a new SOE available in the intern portal for our TX interns.  The new SOE requires the district to provide us with Mentor information prior to us recommending the intern certificate.  

If we receive the new SOE with mentor information it will reflect in the Advisor portal under the documents tab as “TX SOE with Mentor”

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Additionally, should we receive an old SOE or the new SOE without mentor information it will be saved simply as Statement of Eligibility.  

 

(Not new to this sprint)

You will also see notes in the account categorized under “Employment” stating the missing employment verification reason of “Mentor.” This is an indication from our Certification Support team that we received either the old SOE or new SOE without Mentor information and it is now required before we can move forward with recommending the intern’s certificate.