Accounting is writing off past due balances wherein a payment has not been within the last 12 months. Intern's access to the portal and field supervisors is not currently restricted. However, the intern will need to pay the full outstanding balance in order to complete the program or move to an extension.
Below is an example of a written off invoice. This intern has not paid several monthly invoices. Please note that the invoice dates are greater than 1 year. Since accounting is writing off the balance, the invoice will appear as "Paid" with a paid-on date of 05/31/2023.
A High Priority note will be posted to the intern's accounts as follows:
BALANCE DUE: The intern has an outstanding balance of [insert balance due]. Due to failure to pay in the last 12 months, the balance has been written off by the accounting team. The intern must pay the outstanding balance in full to complete the program or to be issued any extensions. Contact accounting to make the invoice available for payment. The paid-on date for all written off accounts if 5/31/2023.