Interns will call or email in to advise us they have resigned from their position. It is very important that the advisor capture the following information regarding the interns resignation and send it IMMEDIATELY to deactivations@texasteachers.org. Do not email them and request they fill it out, ask these questions over the phone and get as much info as you can.
- Intern ID
- Intern Name
- Last day of employment
- Are you breaking your contract?
- Does the intern plan to continue with the program?
Urgency is key! Texas Teachers has a limited amount of time to deactivate the intern's certificate. Interns are required to notify us when they resign and this is outlined in their intern or enrollment agreement.
Once an intern's certificate has been deactivated, a hold will be put on their account. This will STOP payment IF the intern is paying via ACH or payroll deduction. Below is an example of what an account looks like with a financial hold on it. This is viewed under the Contract Tool in the intern's prince account. Please note: Financial holds do NOT go into effect until the following month.
It will NOT stop payments to the credit union if the intern elected that payment method upon hire. This is because interns pay the credit union directly.